Hyundai Admin Help
  • Welcome to the Help Centre
  • Getting Started and Managing Payments
    • Logging in and Accepting Agreement
    • Activating Outlet(s)
    • Recharging outlet's wallet balance
    • Checking Transaction Log of an outlet
    • Wallet Redistribution
    • Deactivating outlet(s)
  • Using Dashboard
  • Funnel Metrics
  • Summary
  • Outlet level Performance
  • Frequently Asked Questions - Dashboard & Campaigns
    • Why can't I see all the outlets on the Dashboard?
    • How to track multiple calls if the digital champion is busy on a different call?
  • Frequently Asked Questions - Payments
    • How do I get the GST benefits?
    • Is the agreement legally binding?
    • How to redistribute the wallet balance?
  • Dealer Engagement Plan Dashboard
    • Which active dealers are not doing well in the program?
    • Which active dealers are doing well in the program?
    • Which dealers should I focus on activating first?
    • Which active dealers should I focus on to improve their performance?
    • Dealer Level Statistics
    • Area Level Insights
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  1. Dealer Engagement Plan Dashboard

Which active dealers are not doing well in the program?

Section > Dealers who need attention

PreviousDealer Engagement Plan DashboardNextWhich active dealers are doing well in the program?

Last updated 3 years ago

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These are the dealers who have not adopted the platform efficiently yet and needs to engage better with the program.

There can be multiple reasons for the low adoption of the platform such as product processes not clear to the users, dealers not putting in high number of SKUs in the campaigns etc.

What can you do? [ Best Practices ]:

  1. Contact these dealers and identify the pain points for them.

  2. Schedule training sessions along with the OS team to help them understand the platform better.

  3. Continous follow up with these dealers to ensure they are following the trainings provided to them.

  4. Share the best practices followed by other dealers